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Parking

Customer Feedback has been working with us to provide a quality Secret Shop Program for the last 6 years. Together we have developed a system which allows us to provide great customer service, cash control audits and first class operations.

Their flexibility provides us with the kind of reporting that works best for our operations and allows us to respond in a timely manner to every customer issue that may arise.

Ken E., Ampco System Parking
N.W. Region
Seattle, WA

Client Testimonials

Several years ago we entered a relationship with Customer Feedback to help us enhance our customer service and to provide a positive “mystery shopping service”. We have found that the individuals in Customer Feedback have been nothing less than outstanding in helping us achieve higher standards in customer service. They have been extremely cooperative in tailoring their services to meet the specific needs and desires of Bartell Drugs. Their reports have been very helpful --- comprehensive, consistent, and objective. We use their feedback to reward positive performance and to provide supportive coaching where appropriate.

Chris J.
Bartell Drug- client since 1996
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Pharmacy

“Joining up with Customer Feedback has been a good choice for my store.  Although I have an excellent group of employees, it makes a difference when they know they will be secret shopped.  I like Customer Feedback’s reports.  They are quick and easy to read and it takes very little effort to go over them with each employee.”

Steven M.
Southpark Pharmacy
Amarillo, TX

Restaurant

One of the things that makes working with Customer Feedback so pleasurable is their ability to respond to my needs and quickly implement modifications.

Brookfields Restaurants takes pride in the sense of urgency to customer's needs and it is clear that Customer Feedback employs the same operating philosophy.

Robert T.
Brookfields Restaurants
Sacramento, CA
 
6250 160th Ave SE
Bellevue, WA 98006
Phone 425-888-7700
Fax 425-641-3647
info@customerfeedbackllc.com